REFUND POLICY

 

All sales are final. If we verify that we made an error, we will re-print the order. No refunds will be granted. Customer must notify Flying Saucer Press, Inc. within 10 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive a replacement, customer must return 100% of the received product within 7 days of delivery date, at their own expense. If we determine that a product is defective or has not otherwise met our obligations, we will initiate a reprint of the job. If you do not contact us within this time frame we will assume that your job was satisfactory upon receipt and will be under no obligation to provide a refund or reprint. All charges related to expedited printing (rush printing or shipping) are not refundable, including for orders that are returned for any reason. All orders that are being returned must be shipped at the customer’s own expense.